The Privacy Policy for Twistgraphics

Introduction and General Terms of this Privacy Policy

Twistgraphics is committed to protecting your personal information when you are using services from us. We want our services to be a safe and enjoyable environment for our users. This Privacy Policy relates to our use of any personal information you provide to us through our website.

In order to provide you with the full range of services, we are sometimes required to collect information about you.

This privacy policy explains the following:

- What information Twistgraphics may collect about you;
- How Twistgraphics will use information we collect about you;
- Whether Twistgraphics will disclose your details to anyone else;
- The use of cookies on the Twistgraphics website and how you can reject these cookies.

As set out above, Twistgraphics is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as "data protection laws").

Information Twistgraphics may collect about you.

We may collect and store any or all of the following types of information:

Any personal information that you provide to us for the purpose of subscribing to any services from Twistgraphics.

How Twistgraphics will use your personal data

Twistgraphics will use your personal information for several reasons including the following:

We may use your personal information:

- For website administration purposes, which means that Twistgraphics may contact you for reasons related to the service you have signed up for, (For example; to notify you that a particular service has been suspended for maintenance),
- To personalise the way that content on the Twistgraphics website is presented to you.
- To allow the Twistgraphics website to enable any services you are registered with.
- To allow Twistgraphics to send you any paperwork related to your use of the website for example: statements & invoices,
- To communicate with you about the website and to send you general notifications,
- To communicate with you for the purposes of marketing our business or the businesses of carefully selected third parties which we think may be of interest to you,
- To allow us to deal with any enquiries and complaints made by or about you relating to the Twistgraphics website,

If you consent we will provide your personal information to carefully selected third parties for the purpose of direct marketing.

All financial transactions on the Twistgraphics are handled through our payment provider, . You should only provide personal information to after reviewing the privacy policy available on their website. Due to the nature of our business we will share your personal information with only when it is necessary for the purposes of processing payments you make through our website.

Who Twistgraphics may disclose your personal information to.

We may disclose information about you to any of our Employees, Subcontractors, whenever it is reasonably necessary for the smooth business running of Twistgraphics.

Cookies

Cookies, are parcels of text sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. Every time the user visits the webpage the cookie can be used to help identify them.

We do not use cookies on this website.

Google Analytics is used on the Twistgraphics website. It is a free service offered by Google that generates detailed statistics about the visitors to a website. Twistgraphics is not responsible for the information collected by Google.

Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Any advertisers on our site many also place cookies on your local machine.

Most modern browsers allow users to decide whether to accept cookies, but rejection makes some websites unusable.

We may also use your personal information:
To the extent that we are required to do so by the law of England & Wales;
Except for as detailed above in this Privacy Policy, we will not provide your information to third parties.

International data transfer

Any personal information that is submitted to us may be stored and transferred between countries which do not have copyright laws as protecting as the EU. By providing us your information to us you agree to such international data transfer and storage.

How Twistgraphics secure's your personal data

Twistgraphics take reasonable technical precautions to prevent the loss or misuse of your personal information.
We will store all personal information on our secure servers.
However, the internet itself is relatively insecure and as such we cannot guarantee the security of any data sent over the internet.
You are responsible for keeping your password secure. We will never ask you for your password via email or any other means. any attempt of this should be treated as suspicious.

Changes to this Privacy Policy

We may update this Privacy Policy by posting new versions on the website. You should check this page every time you submit any personal data to ensure you are happy with any changes.
We reserve the right to notify you by email of any changes to this Privacy Policy.

Can I find out what information Twistgraphics holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information that we hold hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

You can instruct us to remove you from marketing communications at any time, free of charge.

Third party websites external to Twistgraphics

Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. Twistgraphics accepts no responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Contacting Twistgraphics about this Privacy Policy

If you have any questions or comments about this privacy policy, we can be contacted via email at: info@twistgraphics.co.uk or by post to Twistgraphics, Tudor Court, Upper Chobham Road, Camberley, Surrey, GU15 1EH.